Merging Tap Tag profiles, how do I do it and what is it?
Why would I want to do this?
Let's bring up an example. You ordered a two metal NFC cards, an NFC bracelet, and an NFC keychain all in the same order.
We have no way of knowing if they are all for you, or if you plan to give away the keychain as a gift, or who's item goes to which NFC card.
Our solution to this is to put a unique ready-to-setup digital profile on each item. Now you can keep all for yourself by merging them together, or give each away to friends or coworkers so they can set up on their own. It's a win/win.
What is merging my profile?
When first setting up your profile, this is option #2: Merge to my existing profile.
You received your first Tap Tag and successfully set up your profile. Now, you have purchased a second item with another ready-to-setup profile. The "merge" tool allows you to easily merge your second item with your first, this saves you the time of setting up another profile. Additionally, any updates to your first profile will update all of your merged NFC items.
You may merge up to 6 products to one profile.
How do I merge, help, and troubleshooting.
1: Find your profile code from your existing account. There are two areas to locate it:
1a: After logging in you will see your profile snapshot. In the top right corner next to "View/Share" you can see your code in blue. Note** Not Parent Account code**
1b: Your code is also located in the browser URL when viewing your live profile. Simply scan your first NFC item to view your profile.
2. Tap/scan your new NFC item. You will see a familiar screen. Select the second option "Merge to my existing profile"
3: First select the type of product you are merging from the drop down, each option can only be used once. You will see an area to enter in your code mentioned in step 1a and 1b. Enter your code, then reaffirm your code again.
Note** Be sure to pay attention to your code, some can be tricky containing a 0 or o, or i and l.
Select Continue to merger your account. After selecting, the next page you see will be your existing profile
4. Done! You may repeat these steps for up to 6 new NFC items. Any update you make to your first profile will update all 6 items in unison.
Frequently asked questions
What if I fully set up two accounts, and then decide to merge after?
Currently there is no way to officially do this. However a workaround is to sign into your second profile and use the Redirect Tool. Simply copy/paste the full URL of your first profile into the redirect of your second profile and save. Now, anyone viewing your second profile will be directed to your first, thus simulating exactly what the merge tool does.
I merged, but its giving me a 404 page or sending me to someone else's profile.
This means you likely typed in the profile code wrong, possibly confusing an o and a 0, or i and l. At this time only a Tap Tag rep can fix this. Please email us or if during operating hours contact us on the chat.
Can I unmerge a profile?
At this time only a Tap Tag rep can do this. Please email us or if during operating hours contact us on the chat.
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