How to pair a new Tap Tag to an existing profile

What does it mean to "Pair"?

- Multiple Tap Tags will link to one profile. For example, you purchase 10 Tap Tags and you want them all to direct to the same destination, to accomplish this you will create one profile and pair all items to it. This is different from adding a profile which adds a profile as a separate entity. 

- Updating the profile will update all connected Tap Tags in unison

- You can pair an infinite amount of Tap Tags to a profile, all included on the free plan. 

- All Tap Tags come with a unique profile on them, you can either setup as a new item, or pair to an existing item or profile. The steps below will show you how. 

How to Pair an item to your profile?

There are two ways to pair an item to your profile.

Option 1: Easiest method for users on the free plan or for those with one profile.  First you will need to create an account, or tap or scan your first item to setup your first account. 

To pair an additional item tap or scan the new item to enter its setup mode. All you need to do is login using the same email and password you used when initially setting up your first account. The system will recognize that you already exist and give options. Choose option one to pair to the profile. The second option is to add as a separate entity. Select "Pair it!" to complete. 

                      

 

COMING SOON: You will have the ability to see multiple profile on this screen and be able to choose which to pair to. For now the pairing defaults to merging with the first profile you initially setup. 

 

Option 2: Best if if you have multiple profile on one account and need to pair to a specific one. First, go to your dashboard and find the profile you want to pair to. Under the profile picture is a Tap Tag #, copy it or write it down. 

Tap or scan a new item to enter its setup mode, choose the second option to "Link to parent account". In the second textbox, enter the Tap Tag # then select the arrow to pair to that chosen profile, done! Do not use the first text box that says "Parent code."

 

How to manage paired items?

You can see the items that are paired to each profile by going to your dashboard and selecting the "More+" button to the right of the profile. Select "Paired Items," here you can select the type of item in the dropdown to help organize, see the Tap Tag # of the item, and also unpair it. 

Unpairing the item will remove it from the account, the will also reset that item back to setup mode in which you can pair/add it to another account or set it up as its own account. 

 

 

Frequently asked questions

What if I fully set up two accounts, and then decide to pair after?

Currently there is no way to officially do this. It is best to login to one account, go to the account tab and then select to delete the account. This will erase that login and reset the item back to setup mode. Follow the above steps to pair it to another account once in setup mode. 

 

 

How do I add an account, so I have a second profile on my dashboard?

See this article for directions.

How many Tap Tags can I pair together? 

You can pair an infinite number of Tap Tags to an account, this is a free service that we offer to all users.