Frequently Asked Questions
Tap Tag is our brand, and what we sell are NFC products called "Tap Tags." We offer over 40+ NFC tap items like cards, tags, bracelets, signs, keychains and more. Each product can be tapped with smartphone to wirelessly share a digital information. This information can be anything like a digital business card, a google review page, or any website URL.
Each Tap Tag comes with a digital dashboard so you can manage your Tap Tag via the cloud to make updates in realtime. (unless you opt out of our optional software). The dashboard allows you to track analytics, redirect your tags, update your profile, create an email signature, and share your profile in other ways than tapping, and much more, all for free with no reccuring costs.
If you have any further questions, please email support@taptag.shop.
All Tap Tag products come with completely free-forever software that you may use to setup and edit a digital business card profile, landing page, or your review profile from a dashboard. This service is provided to you for free, no purchase necessary. No strings attached. Any one can use our system by creating a free account here.
Our system does provide an abundance of free features. However, we do offer additional features for an added cost. We are very transparent about features and costs on our pricing page.
We are made up of two different systems; Tap Tag (products), and mytt.ag (software)
To login to your digital profile to edit your Tap Tags, click https://mytt.ag/login
To login to Tap Tag to see past orders, receipts, or reorder, click the person icon in the top right, or click here https://taptag.shop/account/login
To order, you can view all of our variety of products and select one that interests you. All have the ability to tap to share information. Some of our items are customizeable while others come how they are shown.
Select add to cart (if the item can be customized a canvas will open), then checkout.
Your Tap Tags will ship the same day or next business day. Then arrive a few days later.
Setup your Tap Tags when they arrive by tapping or scanning them for the first time.
You can view all of our custom items here https://taptag.shop/pages/all-customizable-items
Simply click into the product and click the yellow "Open personalizer and add to cart" button. This opens a blank canvas where you can add text, graphcis, and more.
If you are viewing a product that does not have this button it is likely not customizable and comes how it is shown in the sample images. Typically there is a purple "Customizeable" tag on the products you are able to edit.
Issues with customizing?
Customizer is not appearing?
- Your browser needs to have the most recent updated. Please ensure your browser is updated
- If still not working, perhaps try using a different browser like safari, chrome, edge, or firefox, or even use your mobile phone
- if still not working please contact support, we can manually create a mockup and checkout for you via email.
Sometimes plugins like ad blockers will stop the customizer from loading. We are here to help if you cannot access the customizer.
Here is a page that breaks down exactly how to setup.
To setup your Tap Tag for the first time, simply tap or scan it using your smartphone. If there is a QR code on your Tap Tag you can scan with your camera, or use your phones tap feature to tap it.
Once you succesfully scan Tap Tag you will see the setup screen on your phone. Follow the on screen steps to create your account, once done your Tap Tag will be setup and share your desired content.
If you previously setup an account already then tap or scan your new Tap Tag to enter its setup mode. Login using your email and password. The next screen will ask to pair the item. Select pair, and select the account to pair it to. Once complete, your Tap Tag will direct to your profile that can be managed from your dashboard.
Please view our help page for more information.
***We do not reccomend reprogramming the chips unless you explicitly know what you are doing. Reprogramming voids any warranty and could negatively impact your Tap Tag.
You can write and rewrite our chips at any time using a free app. However, for larger orders for churches or other public spaces the tags may arrive locked.
We typically keep our chips open so you may hard-program at any time. Hard programming them overwrites our software.
If you are using our digital software you may also easily redirect your tag to any website URL from the dashboard without the need to reprogram.
Nope! No app required to scan. Tap Tag works out of the box with the vast majority of smartphones on the market. Simply hold Tap Tag near any random smartphone for 1 second to wirelessly tranfer data to it. You control the data from your digital dashboard.
We typcially have custom and non-custom orders shipped the next business day. Our rule of thumb is about 100 items can be shipped out within 1-2 business days unless the product page specifies otherwise.
For example, if ordering 50 custom steel business tap cards on a Wednesday, each with an emplyees name, we will likely have shipped the next day on Thursday.
At checkout you can choose the shipping speed ranging from 2-3 days, to 5-7 days depending on the option chosen.
If you prefer to send us a shipping lable for Fedex overnight, or another shipping option please email us with this request.
Turnoaround time is typically one business day for most orders. Shipping speed ranges depeding on the option you choose at checkout.
Our options include:
2-3 day guaranteed
3-4 days priority
5-7 days USPS ground
International orders:
4-5 days ground
2-3 days priority
All Apple phones from the the iPhone 7 to the current iPhone have NFC technology. The iPhone XR and newer have native NFC meaning it will work with our products right out of the box with no app required.
The major majority of Android phones work with NFC and Tap Tag products. You may have to turn on NFC in settings which typcially defaults to ON.
No app is required to scan.
More info on compatibility here https://taptag.shop/pages/how-to-claim-your-profile
NFC is a technology allowing short-range data transfer between devices. This transaction can be achieved up to about 3 inches between each piece of equipment. Having a phone with a case can slightly shorten this distance.
All of our products have this technology as do the majority of smartphones. This allows the data from your contact details within your Tap Tag to transfer to a smartphone from only a few inches away. This is a low-energy, speedy transfer and can be done infinite times.
The vast majority of our products ustilize NFC chips (Near field communication) to wirelessly share data with NFC-enabled devices, like the modern smartphone for example.
Simply put, our products act as a bridge between the physical world and the digital world. A client can take out their phone and tap it to your Tap Tag to recieve.. anything. Like a contact card, your website, A review page, a donation page, your instagram, or a microlanding page like this containing all of that data. You decide what to share with others.
A lot of our products can be customized with your own text and graphics, thus enhacing the professionalism of your new Tap Tag.
Our product come in all shapes and sizes such as keychains, cards, bracelets, signage, stickers, etc all with the ability to wirelessly share information.
You can manage the content of your Tap Tag from a free digital dashboard, in addtion to tracking analytics, redirecting, and sharing your digital profile.
What is NFC, types of products, feel, quality
Our digital business card software is available on ALL products in addition to our other options. All items come in setup-mode. During setup you will be presented with options to choose whih software best suits you.
Our digital business card software is designed to help you share your contact information with others. You can share your profile by having others tap your Tap Tag, or there are multiple ways to share your profile dgitially like via, email, text, hyperlink, QR, google or apple wallet, and more. Here is a sample user profile, this profile is managed on your own cloud-based dashboard, custom to you, editbale at any time. Optional upgrades are available.
Learn more about our digital business card software here.
Our review capture software is available on ALL products in addition to our other options. All items come in setup-mode. During setup you will be presented with options to choose whih software best suits you.
The review capture software is designed to amplify the capture of reviews for any review service, like google, yelp, trustpilot, tripadvisor, and many more. Our system would with any review service including any custom ones you may have created on your own website. When clients Tap your Tap Tag, they will be directing to your desired hyperlink, which could be anything. We integrate with Google to help locate your google review hyperlink.
You can share the review profile physcially using any of our tap products, or you can share digitally via text, email, QR, google/apple wallet, and more. Optional upgrades are available.
Learn more about our review capture software here.
Our church software is attached to our church-based tap items. This software provides management management of your church tags so you can track analytics, manage redirects, and add/edit content on your tags in realtime.
Learn more about our church software here.
Both can act independently and does not need the other to work. Using both together enhances the overall experience for you and the end-client.
The physcial product are the tangible items you hold in your hand, like a card or sign. The digital product is what is on the card or sign (where it directs to when scanned).
- You can order a Tap Tag and program it to go to your own website without using our software.
- Inversly, you can signup for our software without needing a physical product
- You can order physical product with our free software pre-installed onto it to manage and control your Tap Tags from the cloud. (best option)
To help mitigate long hold times we use a scheduling process to contact us via phone or video. You may book a call with a service representative every 5 minutes throughout the business day. Some slots may be taken by others.
To book a call: https://calendly.com/taptagshop/15-min
To book a video demo: https://calendly.com/taptagshop/30min
For bulk orders: fill out our form here
Email us anything: support@taptag.shop
We also provide live chat support M-F 10pm to 10pm eastern time. Chat support found in bottom corner of this website.
If you are experiencing issues with our website or customizer in any way please email us at support@taptag.shop and we can help order your Tap Tags manually or do a manual mockup for you.
Ensure your browser is up to date. Perhaps try a different browser if still not working. We are here to help if any issues arise.
If you have recieved your Tap Tag(s) and you are unsatisfied with the quality or if there is an error with the print or engraving please take a photo of your Tap Tag(s) and email it to support@taptag.shop. Please explain the problem as well.
A representitive will email you back very quickly with a prompt resolution. We will look at the original design and compare it to the photo to see where we went wrong.
Tap Tag has existed since 2019 and we have exponentially grown since then with no signs of stopping. However, in the unlikely event of Tap Tag going out of business, being sold, or otherwise not existing we will still guarantee the software/products to be active for a minimum of 10 years from the date of our demise.
Yes, this is most commonly used for church organizations who adhere our circular tap signs to the backs of chairs to better interact with members.
Using 3M adhesive, our signs will stick very well to chairs that have a hard backing with fabric overlay. They are resistant to moisture changes and tempurature changes. Our signs are very sticky but they are not permanent, they can be removed with a slow peel and a bit of force.
We do not reccomend sticking to walls that may have old paint on them as they may peel the paint when removed.
To create a digital dashboard you can click here https://mytt.ag/new-account
No purchase of a physcial product is necessary. You are free to use our dashboard services to create and manage a digital profile. Upgraded version available.
You may purchase physcial Tap Tags later to pair them to your account if you wish.
Yes. You may create an account here https://mytt.ag/new-account. You may start creating your profile and using the features immediatly.
When your Tap Tags arrive it will only take a fews seconds to pair them to your account. Simply tap or scan them to enter setup mode, then login once. The next screen will offer to pair them. Select pair, name the item (optional), then save.
It is important to note that a digital account is seperate from your initial Tap Tag order from taptag.shop website. If you purchased physcial products, this does not mean you have an account yet. If you have not setup an account yet you may do so here https://mytt.ag/new-account
If you already setup a digital profile account you may login to your dashboard here https://mytt.ag/login
Problems logging in? Use the forgot password tool to reset your password.
If you are apart of a Teams account (your company is the admin of your account) you may not have access to login until they assign you permissions to do so. Contact your admin for more information.
Yes. There are 3 options for doing this so read carefully:
1) Simply order the Tap Tag, do nothing else. When Tap Tag arrives tap or scan it for the first time. Suring setup select digital business card, finish the steps. Login to your dashbaord when done > go to profile mode > redirect > paste a URL. This will direct your Tap Tag to that URL while also providing all features of our free dashboard, like analytics, redirect, sharing, QR, overall managements of your Tap Tag. (Best option)
2) Simply order the Tap Tag, do nothing else. When Tap Tag arrives tap or scan it for the first time. During setup on the 3rd page in at the bottom there is an option to redirect to a third party website, here you can paste any website URL and Tap Tag will be directed to it automatically.
3) In the cart notes when ordering you can paste a website URL. We will hard program your Tap Tag with this URL. This overrides our software and your Tap Tag will forever go to your URL. There is no dashboard or ability to change your tag in this scenario. There is no way to add our software later. This method also limits our ability to provide customer support if something is wrong with your URL.
We produce custom and non-custom items in typcially one business day if order less than 100 Tap Tags. You can choose shipping speeds at checkout.
We have a live personalizer on our products page to give you a general idea how the product will look, there are also many sample pictures within each product to further clarify how the item will look when complete.
If you still require a proof there are two options you have:
1) Design your Tap Tag, in the cart notes leave a note requesting a proof or mockup. A representitive will send a proof before production for approval (fastest)
2) If you dont trust option #1, then you can email your graphics and which item you are interested in to support@taptag.shop and a teammember will communicate with you to build a proof for approval. Then, once satisfied, we can send a link to complete checkout. (slowest)
Going through a proofing process may add a day or two onto the production time. We reply fast so it is up to you to also reply asap.
Here is a page that breaks down exactly how to setup.
To setup your Tap Tag for the first time, simply tap or scan it using your smartphone. If there is a QR code on your Tap Tag you can scan with your camera, or use your phones tap feature to tap it.
Once you succesfully scan Tap Tag you will see the setup screen on your phone. Follow the on screen steps to create your account, once done your Tap Tag will be setup and share your desired content.
If you previously setup an account already then tap or scan your new Tap Tag to enter its setup mode. Login using your email and password. The next screen will ask to pair the item. Select pair, and select the account to pair it to. Once complete, your Tap Tag will direct to your profile that can be managed from your dashboard.
Please view our help page for more information.
It is important to note that ALL of our products do the exact same thing. During the setup process you get to choose to setup your Tap Tag as a digital business card or as review capture. Learn more here.
Digital business card: This system is meant to help you build a microlanding page like this which allows clients to easily save your contact information right into their smartphone. The goal is to share your contact details with ease, and we provide tools to easily setup, create, and manage your online contact card. All for free, Upgraded features available.
Review Capture: This sytem is similiar but focuses on capturing reviews for popular sites like Google, Yelp, Trustpilot, and many more. Any review site is able to be added to our system. We provide easy tools to quickly find your proper google review URL, direct straight to popular sites like google, and manage your redirects in realtime. All for free, Upgraded features available.
You can setup our popular steel business card as a review card if you wish, or setup a google product as a digital business card. The choice is your during setup. Choose any product and setup how you wish.
Yes. There are 3 options for doing this so read carefully:
1) Simply order the Tap Tag, do nothing else. When Tap Tag arrives tap or scan it for the first time. Suring setup select digital business card, finish the steps. Login to your dashbaord when done > go to profile mode > redirect > paste a URL. This will direct your Tap Tag to that URL while also providing all features of our free dashboard, like analytics, redirect, sharing, QR, overall managements of your Tap Tag. (Best option)
2) Simply order the Tap Tag, do nothing else. When Tap Tag arrives tap or scan it for the first time. During setup on the 3rd page in at the bottom there is an option to redirect to a third party website, here you can paste any website URL and Tap Tag will be directed to it automatically.
3) In the cart notes when ordering you can paste a website URL. We will hard program your Tap Tag with this URL. This overrides our software and your Tap Tag will forever go to your URL. There is no dashboard or ability to change your tag in this scenario. There is no way to add our software later. This method also limits our ability to provide customer support if something is wrong with your URL.
Yes, if using our software (and not opting out of it at the time of order by adding your own link) then you will have access to a digital dashboard to manage and edit the content of your Tap Tag at any time, all for free.
You may also redirect your Tap Tag to another URL by selecting redirect option on your profile.
If you choose to add your own website URL or upload your own QR code, we will hard-program Tap Tag with your contents. Doing so overrides our software and your Tap Tag will permanently go to your desired content.
Alternatively, the software allows for you to be able to change your link, track analytics, share your profile, and more. We would highly reccomend NOT opting out of our software and instead using our software to redirect to your desired URL, this way you can get all features we offer with the same end result.
First please check your spam folder for your order confirmation. If it is not there please login to your Tap Tag account in the top right corner of taptag.shop website. In your account you can see invoices and tracking.
If you checked out as a guest or cannot login, and cannot locate your confirmation email there is a chance you mis-typed your email address when ordering.
Options:
1) Confirm the funds were taken out of your account, if they were then the order was processed. You can wait up to 7 days from for the order to arrive.
2) Email us at support@taptag.shop with your full name and the email you likely used to order. We can locate the order for you and fix anything that needs to be fixed on the backend.
You can view all of our custom items here https://taptag.shop/pages/all-customizable-items
Simply click into the product and click the yellow "Open personalizer and add to cart" button. This opens a blank canvas where you can add text, graphcis, and more.
If you are viewing a product that does not have this button it is likely not customizable and comes how it is shown in the sample images. Typically there is a purple "Customizable" tag on the products you are able to edit.
Issues with customizing?
Customizer is not appearing?
- Your browser needs to have the most recent updated. Please ensure your browser is updated
- If still not working, perhaps try using a different browser like safari, chrome, edge, or firefox, or even use your mobile phone
- if still not working please contact support, we can manually create a mockup and checkout for you via email.
Sometimes plugins like ad blockers will stop the customizer from loading. We are here to help if you cannot access the customizer.
You can see all customizeable Tap Tags here https://taptag.shop/pages/all-customizable-items
These Tap Tags open a digital canvas when added to cart to allow you to add your own graphics and text. Modify, scale, and move your objects at ease until your Tap Tag is exactly the way you want it.
Metal card are engraved only via laser, thus revealing the natural color of the metal material. For example, steel cards engrave to be silver while brass cards engrave to be gold. There is no color on the metal cards. If you submit a color logo we can adjust it for you to be black and white.
We can do custom card and logo colors if ordering more than 100 cards.
Please do not upload photos or logos with extreme shading or gradients. The best type of logos are solid lines and objects.
Yes. There are a few ways of doing this utilizing "cart notes". Choose below:
1) Design one card, add an image and a name in the font size you like. Add how many cards you need to your cart, for example 10 cards. View the cart and in the top right there is a spot for cart notes. Paste the names of all 10 individuals and mention you want a different name on each card. We will swap out the name in the exact postioning and font size you initially chose during production (reccomended)
2) Design one card, add to cart. Adjust quantity to cards needed. In the cart notes mention (top right corner of cart) mention that you will be emailing us a list of names to apply to the card. Checkout. You can reply to your confirmation email with list of names, or email support@taptag.shop.
3) Design a Tap Tag, add to cart, then repeat for the next card, and so on. (slowest)
4) Email support@taptag.shop with the product you want and how many you need. We will build a mockup for you and send over a manual link to complete checkout. After approval we will start production.
We have a live personalizer so you can see and edit exactly what your design will look like when purchasing. If you are not satisfied with the auto-generated proof you can leave a cart note requesting a manual proof which will be emailed to you after your order. We only generate proofs on request and will move forward with production quickly if no requests are added to your order. We create your Tap Tag exactly how you designed it.
If you dont feel comfortable purchasing without a proof, you may email support@taptag.shop with your graphics, type of product needed, quantity, and a brief description how you want the item to look.
If ordering
Yes, There are two options for this:
1) If only getting a few items you may place an order for one item, then checkout with the proper shipping address. Repeat this process for each shipping location.
2) If placing a larger order please email us at support@taptag.shop. You can send us an excel sheet of each shipping location for us to handle. In this scenario you would only checkout once and we would handle the rest. There may be shipping charges that apply on a per-shipment basis.
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If you got an order confrimation email but no tracking email it is likely because your Tap Tags have not shipped yet. If it has been more than 3 days since you ordered with no tracking email please check your for an email from support@taptag.shop, we may be trying to contact you regarding a question or problem with your order.
If you have not gotten a confirmation email there is a chance you mis-typed your email or the email went to spam. Confirm with your credit card that the payment went through, if it did contact support@taptag.shop with your full name and we can locate the order for you.
Tracking is tagged with "arriving late" or has no significant updates in days. This happens sometimes if there is a delay within the shipping provider. Please be patient as it could take an extra few days to update. We cannot control shipping updates once it leaves our facility.
Its been 14 days or longer and my package might be lost in transit. If over 14 days since shipment we will replace and reship another order to you if there are no significant updates. Please email support@taptag.shop if it has been 14 days or more.
Returned to sender. If your package was sent back to us for any reason please contact support@taptag.shop with an updated address. We will reship the package back to you when it arrives to us (for domestic customers).
We provide bulk discounts if ordering multiple of the same item.
Bulk discounts are not listed publicly on the site, instead please fill out the bulk order form for pricing.
It depends on the type of product and how many. Our typcial rule of thumb is just one business day per 100 custom items ordered, give or take. For example, 200 custom tap steel cards would take about 2 business days to produce. while anything less that 100 Tap Tags typcially ships out the same or next business day.
We are the fastest in the industry when it comes to custom tap products, with very competitive pricing. Email us at support@taptag.shop to get started with an order.
If ordering less than 50 items you are limited to only what is on the website. If ordering more than 50 items please email us at support@taptag.shop with your request.
We can do:
custom sizing
custom colors
custom NFC chips
custom product
custom packaging
MOQ is 50 units, up to a 4-5 week production time.
To access your digitl dashboard please login Here
You can cancel or upgrade your Tap Tag plan by logging into Mytt.ag, navigate to billing tab, then select the package that best suits you.
To upgrade, select a plan above yoru current plan. To downgrade select the free plan.
Once you create a digital profile account by setting up your Tap Tag. Login to mytt.ag, then select "Edit Profile" on the main dashboard to enter the profile editor. Any updates you make to your dashboard will affect any Tap Tags associated with that profile in real time.
If it does not affect the Tap Tag, you may be logged into the wrong account, or editing the wrong profile.
Login to your dashboard, then select profile mode, select "Redirect," paste your full https:// URL and save.
Your Tap Tag will now go to your desired URL and bypass our profile system. You can change the URL at any time to update your Tap Tag in realtime. You may also revert back to serving your profile again at any time.
Firstly, we are made up of two different systems; Tap Tag (products), and mytt.ag (software)
***To login to your digital profile to edit your Tap Tags, click https://mytt.ag/login
When your Tap Tag is in setup mode it will ask you to "Create account or Login." If you have never seen that screen before then you need to create a digital profile account (different account than when you ordered a Tap Tag). Simply enter an email and password to create an account.
If you have already created an account, and its making you create another this is because it does not recognize your email address because you likely used another email when creating the initial account. Please revert back to setup screen and try another email
"Email or password is incorrect" message means that you typed in the correct email address but it is not recognixing your password. Please try another password or use the forgot password tool to reset it.
First tap or scan your new Tap Tag to enter setup mode. Login to the setup screen by entering your credentials. THe system will recognize you and offer two options:
Add as new user: This adds an additional profile to your dashboard. For example, you have one profile on your dashboard for Johnny Smith which looks like this https://mytt.ag/B2T37xoj. Johnny already has his tap card that says "Johnny" on it. You have a brand new Tap Tag in front of you that says "Linda," Linda does not exist on the dashbaord yet. Tap her Tap Tag to enter setup mode, login using your dashboard credentials, and select add user. This will create a new profile for Linda. In this scenario when completed you will now have two profiles on your dashboard, one for Johhny and one for Linda. This allows you to manage their content independently.
Pair to existing profile: This is the most common option. Here is an example. Johnny smith made his profile that looks like this https://mytt.ag/B2T37xoj, and has a new Tap Tag keychain that is in setup mode. Jonny taps the tag, logs in, and selects "Pair", Johnny names the item "keychain" and saves. The keychain will now direct to Johnnys profile https://mytt.ag/B2T37xoj. Johnny can do this for any new Tap Tags to have them all serve his profile when tapped.
You may also add users another way. On your dashbaord select "create new profile" and follow the steps to complete of the new user. If you have Tap Tags for them you can using the "pairing" method to pair them to your new profile.
Its best to explain first what a static QR code is because static QRs are much more common. A static QR cannot be changed, it permanently will direct someone to the same landing page, always.
A dynamic QR can be changed. For example, if you have a digital business card like this page https://mytt.ag/B2T37xoj and want to change your phone number or any other content on the page you can login to your dashboard and the change it. The tap and QR code on your item will update in realtime.
Additionally, if you wanted to redirect the QR to a completely new website URL you can do that too by logging into your dashboard. The tap and QR on your card will update in realtime to your desired website.
We offer a compeltely free dashbaord to manage your Tap Tag(s). The dashboard also comes with optional upgraded features. You can see all pricing for services here https://taptag.shop/pages/tap-tag-pricing
Our system is secure. Passwords are encyrpted with all expected redundancies. Our system is backed up every day and has a high-end firewall with state of the art virus detection. An advanced recapthca system is used as well. We use tier 1 servers. Optional 2FA for all account for added security.
Our backend system is cloud-based, so in order for someone to view your profile they will need internet service.
Tap Tag is a bridge to a website URL, although Tap Tag can tansfer the data with no internet (using NFC), the reciver will need internet to load the page.
The person tapping your Tap Tag (the reciever) would need at least 1 bar of cell service or wifi in order to properly load your page and contact info.
The Tap Tag itself does not need to be connected to the internet in any way, only the user tapping or scanning it.
Our upgraded Pro Plan comes with the ability to download an offline QR code, this is a great alternative to share your information while off of the grid.
At this time our system is entirely web-based, accessable from both mobile and desktop. You may access your dashboard at mytt.ag from any computer.
You may also save your dashboard to your home screen on your smartphone (almost like an app). To do this, login to your dashboard:
Iphone: Select the share button bottom middle > add to home screen
Android: Select the 3 dots top right corner > add to home screen
Do we have plans to add an app later? Possibly. There are high costs and barriers for having an app, this would increase the cost of our system without adding much functionality. (which is partly why competitors charge so much). We have schematics to do an app but at this time we are focusing on keepings costs low for our users and adding features regularly.
To update your plan, login to your dashboard then sleect Billing. On the billing page you can select another package and save, or cancel your account entirely.
To update the credit card or payment method on file, navigate to the billing tab on your dashbaord and select "payment methods" on the billing page.
Each Tap Tag is a unique alpha-numerical code. Utilizing a Tap Tag # we are able to differentiate each Tap Tag. The Tap Tag number is located withinin the URL of the profile. For example:
The profile located at https://mytt.ag/B2T37xoj has a Tap Tag number of B2T37xoj. This can be hard to locate if your Tap Tag is redirecting to another tag or website.
This code can be found a few ways:
At setup: Tap or scan your new Tap Tag to enter the setup screen (the "create account or login" screen), at the top of the screen is the tags unqiue number. The code is also within the URL of the setup page.
Scan your Tap Tag:
- QR code: If your Tap Tag has a QR code there is a special way to get the code. Follow these steps closely. Open your phones camera and HOVER over the QR code (DO NOT CLICK). When hovering a special icon appears in the bottom right corner on iphone and top right corner of android. Click the icon (not the link), here you will see the https:// URL that is within the QR code. The Tap Tag number is at the end of the URL.
- Tap: Download a free app called NFC Tools. Open app, select Read, tap the chip. You will see a screen of information, scroll down to the last row that says "record" to see the https:// URL that is on the tag, the number is located at the end of URL
On Dashboard: The Tap Tag number is located on the users profile underneath their name when viewing from the dashboard. If you have multiple Tap Tags directing to the same profile you can select View > Paired items to see the Tap Tags associated with that profile.
Like Linktree or other popular link-in-bio services, this is a micro webpage that acts as a central hub for all of your websites, contact info, social medias, and more. Here is an example of a free profile https://mytt.ag/B2T37xoj
This micro page is fully customizeable and can be updated at any time from your dashboard. Add any content you wish. You can add an infinite amount of websites and information.
Adjust the colors and name of the buttons, adjust the sizing, and on our upgraded version you can remove branding and add your own cover image.
When your Tap Tag is scanned and the client opens up your digital business card page, an auto-download of your contact will initiate native to the users smartphone.
It is important to note that the contact opens and then the user will still need to save the contact into their device. If they do not save the contact it will not save. This is becasue of privacy laws, we cant inject into their phone without consent.
This auto-contact download feature is turned on by default, if you would like to stop the auto-download from happening you can login to your dashboard, select profile mode, then select "just profile", save.
All Tap Tags have the ability to be remotely redirected to another website URL at any time. This redirect will bypass your digital landing page and instead serve your direct URL.
To redirect, login to your dashabord, select profile mode, then select redirect. Paste your URL and save.
Our system allows you to create your very own email signature that you can export and add to Outlook, Gmail, Apple mail, or Yahoo mail. The information for signature is pulled from your digtial profile or can be adjusted to be custom to your liking.
On your main dashboard select "edit" then email signature.
Our free plan allows access to the last 7 days of scan analytics, this is a rolling average so you will always be able to see 7 days of scans. Scans are how many times your profile has been viewed.
Our upgraded plans provide much more in-depth analytics like custom date ranges, unique visitors & returning visitors, how many times your contact card was downloaded, leads captured, and more. If you on our Teams plan you will be able to see individual analytics for each profile in your account.
A dynamic tap or QR can be changed. For example, if you have a digital business card like this page https://mytt.ag/B2T37xoj and want to change your phone number or any other content on the page you can login to your dashboard and the change it. The tap and QR code on your item will update in realtime.
Additionally, if you wanted to redirect the tap and QR to a completely new website URL you can do so by logging into your dashboard. The tap and QR on your card will update in realtime to your desired website. You can revert back any time.
Our Teams plan allows you to manage any number of profiles from one dashboard. For example, if you have 100 employees you can login to see them all on one dashboard. You control all content on their profiles in addtion to their permissions and general settings.
You will be able to see the scan analytics of each profile, download user QRs, assign users to groups, view/manage users leads and much more.
You can set a master template for all profiles to follow while also adding individual user content. More information about Teams and all of its features here.
Traditionally a QR code goes to an internet-based website in order to share information. This is often an issue at conventions or other areas with low cell service or no wifi. Our upgraded plan offeres the ability to share an offline QR code.
An offline QR houses all of the contact information within the pattern of the QR rather than directing to a website. This allows clients to save your information off-the-grid for those environments without internet service.
Login to your dashboard, select "Share" then download the offline QR code. If it is not available you will likely need to upgrade your plan.
On our upgraded Pro and Teams plan you can add a button to your profile that allows the client to fill out a small form. THe for can include anything like name, email, phone, personal message and the ability to attach a file. Once submitted our system will convert the information into a savable contact and email you (the user) with the information.
Our system also documents the lead so you can login to see later, set a follow up, and manage the lead. All from our convenient lead manager.
Please review this article https://taptag.shop/blogs/news/how-to-setup-google-analytics-for-your-digital-business-card
Our review products can link to ANY review site or website URL. You can also manage the redirect at any time using our free dashboard (unless you opted out of free dashboard by pasting a link into your initial order).
This is a convenient feature to help get in front of bad reviews. This service first asks the customer rate the service on our platform, if they select a good score then they are offered to leave their review publicly, while a bad score sends them to a contact form where they can contact management with their concern.
This feature provides central management for multiple locations. For example, if you own a chain of hotels that all have different google review pages and Tap Tags. You will be able to see all on one dashboard and manage each. You can setup redirects, see analytics, and more from one login.
Our free plan allows access to the last 7 days of scan analytics, this is a rolling average so you will always be able to see 7 days of scans. Scans are how many times your profile has been viewed.
Our upgraded plans provide much more in-depth analytics like custom date ranges, unique visitors & returning visitors, filtered reviews, and more. If you on our ReviewPlus+ plan you will be able to see individual analytics for each profile in your account.
Our system does not show reviews from Google or any other review service. We only show scans of your Tap Tag or views of your profile (via other methods like QR, email, direct sharing, etc)
Google does require that a user is signed in in order to leave a review, this is a google policy that is not possible to get around. More about that here https://taptag.shop/blogs/news/is-there-a-way-for-users-to-not-have-to-sign-into-google-to-leave-a-review
About 75% of users are already logged in via the gmail or YouTube app, in this case it goes direct to the review page. If they are not signed in then google will ask them to login before going then going to the direct review page
No. We do not show reviews from Google or any other service on our dashboard. You have access to see your reviews on your GMB (google my business) dashboard hosted by Google. We hyperlink to the GMB dashboard so you can easily connect.
We track scan analytics, which means how many times yoru Tap Tags were scanned or profile was viewed.
On our upgraded plan we also track filtered reviews, which means reviews left on our review filtration system before going public.
Using our optional upgrade you will be able to add multiple review sites like Google, Yelp, Trustpilot and many more all to one page which allows the end user to choose where to leave there review. Here is a sample page https://mytt.ag/PHjniz6p.
You can add up to 16 different review sites, and even your own website and socials like Instagram or Facebook. There is a convenient contact us button at the bottom for those that may want to contact you before leaving a review.
Simply find yourself on these platforms, click the "leave a review" tab, and copy the web address.
You can easily find your google review link using our API
Roughly 97% of smartphones from 2018 or newer have native NFC out of the box with not app required whatsoever.
Iphone XS, XR, 11, 12, 13, 14, 15, 16 and newer (2018 and newer)
iPhone 8 & iPhone X running iOS 14( iOS released September 2020) Additional step to read NFC may be required.
Samsung Galaxy S5, S6, S7, S20, S21, S22, S23 and newer (2015)Full Samsung List
Galaxy Notes 2015 and newer
Google Pixel 1, 2, 3, 4, 5, 6, 7. 8 and newer
Huawei P10, P20 and Newer
Xiaomi Mi5 and newer
LG G3, Q6, K10, G6, V35 and newer
Sony Xperia XZ1 and newer
HTC One M9 and newer
Not all compatible phones are on this list, some lesser known models may have NFC.
We created a help-page specific to how to scan and setup Tap Tag.
Iphone users: Iphones scan at the very top center of the phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds
- The screen needs to be unlocked**
- You need an Iphone XR or newer to have the tap feature (2018)
- NFC is always on in Iphones. It only turns off when low-battery mode is active.
Android users: Androids typcially scan in the center backside of the phone, while some newer androids scan towards the top center of phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds.
- Android phones have ability to turn off NFC. Please ensure NFC is turned on (in settings next to bluetooth and wifi)
- Best if screen is unlocked
- Most androids have NFC, but some very low-end models do not
Some Tap Tags have QR codes printed on them (not all of them though). If your tap tag has a QR code it is often synced with the tap function. What this means is if you update your digital profile then both the QR and tap will update in unison.
Note: The QR code on Tap Tag packaging is irrelevant, that is solely to go to our help page.
To scan a QR code, simply open the camera app on your smartphone and point it at the QR code. On most phones a link will appear somewhere on the page. Click the link to be directed to the contents of the QR code which is often a website.
About 99.9% of smartphones are able to scan QR codes so this is a great way to network with others. QRs are also very recognizeable and usually people know what to do with them. A QR is a great addition or alternative to the tap function.
First, please review the scan tips below to ensure the proper procedure to scan.
We created a help-page specific to how to scan and setup Tap Tag.
Iphone users: Iphones scan at the very top center of the phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds
- The screen needs to be unlocked**
- You need an Iphone XR or newer to have the tap feature (2018)
- NFC is always on in Iphones. It only turns off when low-battery mode is active.
Android users: Androids typcially scan in the center backside of the phone, while some newer androids scan towards the top center of phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds.
- Android phones have ability to turn off NFC. Please ensure NFC is turned on (in settings next to bluetooth and wifi)
- Best if screen is unlocked
- Most androids have NFC, but some very low-end models do not
If your item is still not scanning at all, please ensure that it has not been damaged. (no hole punches, major bends, creases, etc)
To troubleshoot, please download a free app called NFC Tools, select Read, and tap the item.
If it scans then then chip is working. Here are some possibilities:
- Your phone is older than 2018 and does not have always-on NFC scanning
- The items you recieved are not programmed, or programmed incorrectly. Send an email to support@taptag.shop and we can help solve this.
If it does not scan then the chip is not working:
- If your item is not damaged and within 6 months of purchase please email support@taptag.shop for a replacement. We may require a photo of the item.
There are two scenarios:
1) Did you opt out of our software by pasting your own website link while you were ordering? If so, you will need to contact us to see if we still have ability to adjust redirect. It is likely that we do not.
2) If you setup the Tap Tag yourself with a login to the dashboard, you can login to mytt.ag, select "Profile mode" then select redirect. Paste any wesbite URL to redirect your tag(s) to.
Often, spotty scanning is user error. You need to hold the tag in a precise location on your phone for a proper scan . Some users think they know how to scan because it works sometime but in reality they are just out of proximinty of the scan area which can result in scans sometimes, and not other time.
We suggest you refresh yourslef on the tips for scanning. NFC chips work like binary, they either work or they dont, there is no in between. If the chip is scanning sometimes then it is working as it should and the problem lies in the process.
We created a help-page specific to how to scan and setup Tap Tag.
Iphone users: Iphones scan at the very top center of the phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds
- The screen needs to be unlocked**
- You need an Iphone XR or newer to have the tap feature (2018)
- NFC is always on in Iphones. It only turns off when low-battery mode is active.
Android users: Androids typcially scan in the center backside of the phone, while some newer androids scan towards the top center of phone. It is important to note:
- The tag needs to be in the appropriate scan area for 1-2 seconds.
- Android phones have ability to turn off NFC. Please ensure NFC is turned on (in settings next to bluetooth and wifi)
- Best if screen is unlocked
- Most androids have NFC, but some very low-end models do not
You can sign up for free here https://taptag.shop/pages/tap-tag-affiliate-program
Our affiliate program pays 15% commission on the total sale from (minus shipping) of any completed referral. You will receive a special link to share, when someone clicks the link a cookie will register in their browser for 30 days.
You are permitted to use any of our images if they link to our site whether organically or through your referral link. We also provide a folder within your affiliate dashboard that is full of media, adverisements, and images you can use.
Payouts occur monthly within the first 10 days of the month for successful referrals from the previous month. There is no minimum or maximum payout.
Tap Tag has the right to refuse affiliate refferals for reasons listed below.
Reasons for disapproved referrals:
1) You do not get the referral commission if it is yourself who purchased, we only count if referrals to others. We determine this by comparing the name, email, phone number, IP address or any other information on the order.
2) Your affilaite code is listed on any coupon-related websites is not eligible to receive commissions and can result in your account being deavtivated.
3) If the order is cancelled or returned before payment is issued.
4) If an order is labeled as fraudulent or result in a chargeback. We will investigate any attempts of fraud and report to the authorities if necessary.
5) If you are sharing discount codes higher than 5% while also using your affiliate link.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy for non custom orders:
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Images or screenshot may be requested.
- If the product was not up to expectations, we will work with you to get another product, refund all or a portion of your order depending on situation, or compensate in some other way. This is on a per-case basis.
- For personalized products, like a custom-engraved NFC Business Card. We will work with you on a per-case basis to determine the best path to take if you simply just want to return it, assuming the card works and is up to expectation.
- International Orders: Customer is responsible for shipping costs of new product if a new product is sent.
- Timing: We have a 30-days Return & Exchange Policy, since the day item was received. Please first email us as we can work with you to determine the best possible outcome.
- If you believe your Tap Tag is faulty, please email us first to help troubleshoot, sometimes the issue can be fixed by tweaking a few aspects of the programming or informing the user of proper scanning procedure.
- For returns, please email support@taptag.shop with the subject 'Returns' and include your order number, name and the reason you wish to return.
- NFC chips can be permanently locked or password protected making whatever info that was on them permanent and non-rewritable. We do not offer any refunds if Tap Tag becomes "Locked" by user
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund if the product is confirmed faulty.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after. It may take up to three business days for money to reflect in the account used.
This Privacy Policy describes how taptag.shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
This Privacy Policy also describes how mytt.ag (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Mytt.ag is our sister site that provides a dashbaord to the user to setup and manage their Tap Tag products. This site can be opted out of if we program the users own URL onto Tap Tag.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We do not sell or distribute any personal information. Passwords are encrypted. The Tap Tag team can have access if a chat support ticket or email support ticket is created.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose: shared with our processor Shopify
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify
- Examples of Personal Information collected: Name, email or phone number, shipping and billing address.
- Purpose of collection: to provide customer support and fulfill orders accordingly.
- Source of collection: collected from you.
- Tap Tag Software (mytt.ag): We do not collect or sell your information. We will only user your email and full name to contact you regarding important updated to your account.
- Disclosure for a business purpose
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We may market or retarget visitors who viewed our website and enabled cookies.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by: Facebook, Google, Bing, Or any other thirdly party ad provider we may use.
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your rights GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the StoreNameFunction_abUsed in connection with access to admin._secure_session_idUsed in connection with navigation through a storefront.cartUsed in connection with shopping cart.cart_sigUsed in connection with checkout.cart_tsUsed in connection with checkout.checkout_tokenUsed in connection with checkout.secretUsed in connection with checkout.secure_customer_sigUsed in connection with customer login.storefront_digestUsed in connection with customer login._shopify_uUsed to facilitate updating customer account information.Reporting and AnalyticsNameFunction_tracking_consentTracking preferences._landing_pageTrack landing pages_orig_referrerTrack landing pages_sShopify analytics._shopify_fsShopify analytics._shopify_sShopify analytics._shopify_sa_pShopify analytics relating to marketing & referrals._shopify_sa_tShopify analytics relating to marketing & referrals._shopify_yShopify analytics._yShopify analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
Tap Tag LLC, 16 Sycamore Court, Fishkill NY 12581, United States
Last updated: 4/28/2025
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
OVERVIEW
This website is operated by Tap Tag LLC. Throughout the site, the terms “we”, “us” and “our” refer to Tap Tag LLC. Tap Tag LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tap Tag LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Tap Tag LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@taptag.shop
Thank you for using our platform and our services. Our software is called MYTT.AG and is owned by TAP TAG LLC.
Using our services
What you can do. Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as our Sharing & Publication Policy, Usage Policies, and any other documentation, guidelines, or policies we make available to you.
What you cannot do. You may not use our Services for any illegal, harmful, or abusive activity. For example, you may not:
- Use our Services in a way that infringes, misappropriates or violates anyone’s rights or for anything illegal.
- Modify, copy, lease, sell or distribute any of our Services.
- Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components or systems of our Services. (except to the extent this restriction is prohibited by applicable law).
- Automatically or programmatically extract data or Output (defined below).
- Interfere with or disrupt our Services in any way.
Corporate domains. If you create an account using an email address owned by an organization (for example, your employer), that account may be added to the organization's business account upon your company's request. Once your account is transferred, the organization’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account.
Feedback. We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.
Content
Your content. You may provide input to the Services (“Input”). You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
Ownership of content. As between you and Tap Tag, and to the extent permitted by applicable law, you retain your ownership rights to Input content of your choice as long as it does not infringe on any laws.
Our use of content. We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.
Our IP rights
We and our affiliates own all rights, title, and interest in and to the Services.
Paid accounts
Billing. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received. If past due balances are not paid, and after resonable attempts to collect or contact you are made, we have the right to suspend or delete your account.
Cancellation. You can cancel your paid subscription at any time. Payments are non-refundable, especially in regards to cases where a dispute or chargeback was made after the services were used, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
Changes. We maintain the right to change our prices from time to time. We will notify you if increases directly affect your account.
Termination and suspension
Termination. You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
- You breached these Terms and usage policies.
- We must do so to comply with the law.
- Your use of our Services could cause risk or harm to yopurself, our users, or anyone else.
- You owe a past due balance or created a chargeback for our services.
We also may terminate your account if it has been inactive for over a year and you do not have a paid account. If we do, we will provide you with advance notice.
Discontinuation of Services
We may decide to discontinue our Services at any time, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Disclaimer of warranties
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK.
Limitation of liability
NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
TAP TAG'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
Indemnity
If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
Dispute resolution
YOU AND TAP TAG LLC AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
MANDATORY ARBITRATION. You and Tap Tag agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by emailing support@taptag.shop. If you opt out of an update, the last set of agreed upon arbitration terms will apply.
Informal dispute resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending us notice tto support@taptg.shop We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.
Arbitration forum. If we are unable to resolve the Dispute, either of us may commence arbitration with National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as applicable. Tap Tag will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. The activities described in these Terms involve interstate commerce and the Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration.
Arbitration procedures. The arbitration will be conducted by videoconference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon, in the county where you reside, or as determined by the arbitrator, unless the batch arbitration process applies. The arbitration will be conducted by a sole arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of New York. The arbitrator will have exclusive authority to resolve any Dispute, except the state or federal courts of New York. I have the authority to determine any Dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out below. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any. The arbitrator has the authority to grant motions dispositive of all or part of any Dispute.
Exceptions. This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
CLASS AND JURY TRIAL WAIVERS. You and Tap Tag agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Tap Tag knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
Copyright complaints
If you believe that your intellectual property rights have been infringed, please send notice to the address below or email support@taptag.shop. We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.
Tap Tag LLC400 Rella Blvd STE 207-393Montibello NY 10901Attn: Tap Tag / CEO
Written claims concerning copyright infringement must include the following information:
- A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest
- A description of the copyrighted work that you claim has been infringed upon
- A description of where the allegedly infringing material is located on our site so we can find it
- Your address, telephone number, and e-mail address
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
- A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf
General Terms
Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
Changes to these Terms or our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:
- Changes to the law or regulatory requirements.
- Security or safety reasons.
- Circumstances beyond our reasonable control.
- Changes we make in the usual course of developing our Services.
- To adapt to new technologies.
We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you either via email or an in-product notification. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.
Delay in enforcing these Terms. Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
Trade controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.
Entire agreement. These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.
Governing law. California law will govern these Terms except for its conflicts of laws principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of New York.
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards, PayPal, Amazon Pay, Apple Pay, Shop Pay, and many others.
Note that additional exchange fee may apply if your currency is other than US dollars.
The customer may be subject to any import or duty fees for shipping outside of the US.
Limited Warranty Statement
Thank you for purchasing Tap Tag products. We are committed to providing high-quality NFC solutions designed to seamlessly share information through tap technology. To ensure your satisfaction, we offer the following limited warranty:
Warranty CoverageTap Tag warrants that its NFC products will be free from defects in materials and workmanship under normal use for a period of six (6) months from the date of original purchase. This warranty covers defects that result in malfunction, failure to perform as intended, or material degradation that impairs product functionality.
RemedyIf a covered defect arises and a valid warranty claim is received within the warranty period, Tap Tag, at its sole discretion, will replace the defective product at no charge to the customer.
ExclusionsThis warranty does not cover damages or defects caused by:
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Improper use, misuse, or abuse of the product
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Unauthorized modification or repair
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Normal wear and tear (including cosmetic damage)
- Hole-punching any of our items
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Exposure to extreme environmental conditions (such as water damage, excessive heat, or impacts)
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Loss or theft
How to Obtain Warranty ServiceTo request warranty service, please contact our customer support team at support@taptag.shop with proof of purchase and a description of the issue. We may require the product to be returned for evaluation or a photo of the item.
Limitation of LiabilityTo the maximum extent permitted by applicable law, Tap Tag shall not be liable for any incidental, indirect, special, or consequential damages resulting from the use or inability to use the product, even if advised of the possibility of such damages.
This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.