We have incredibly fast email support if you email us at support@taptag.shop

We have a live web chat at the bottom right corner of our site available 8-10pm Eastern daily.

We don't have a direct phone line. You can book a call any time here and we will call you.

If you ordered an item with a QR code you may be wondering how to setup the QR. The answer is that the QR code is dynamic and comes in setup mode. When your Tap Tag arrives simply scan the QR or tap the Tap Tag to enter setup. From there, you proceed to build your account which will automatically update the tap and QR.

Or, you may set up a digital profile here. mytt.ag/new-account. Then when your product arrives tap or scan the item to PAIR the item to your existing account.

To see a step by step of setting profile/Tap Tag, visit here https://taptag.shop/pages/how-to-claim-your-profile

To login to an existing profile https://mytt.ag/login

Easy! Go to our All Products page to select the product you want, click the yellow add to cart button (for some items it will allow you to customize), then checkout as normal.

To Customize with your own logo or graphics view All Custom Products. Select a product and hit the yellow "Add to cart & Customize" button. This is open a window to add text, images, scale, drag, etc. Finish your design and checkout.

Please go ahead and book a call or video with us if you have specific questions, requests, or just want to talk with a human about ordering.

You may request to see bulk product pricing by filling out the form on this page. Software pricing is shown on this page.

Turnaround times are typically one business day per 100 custom items ordered. For example, 200 custom metal tap cards would be a two-day turnaround. Shipping times are typically 3-5 days with faster options available.

The process is quick and easy. Send us your graphics, which product you want, and quantity. We will reply with a proof and a checkout link. After checkout we immediately start production. Set up each card when they arrive.

Affiliate: We payout 15%-25% commission for any referral. 30 Day cookies. No mins or max for payout which happens once monthly. Sign up for free here

Reseller: Yes. You may purchase Tap Tags and resell them to your own market for any cost you desire. We offer bulk pricing discounts to increase your margin. This option is ideal for agencies that may have a preexisting client list who could be interested in our products/services. We are not looking to create competitors so we restrict outreach, acquisition, or advertising to new customers outside of your direct network.

White Label: Yes, to a degree. If ordering in bulk we can remove branding or custom brand your Tap Tags and program any website you desire onto them. We can also ship directly to your customer in non-branded packaging. However, our software cannot be white labled. You will need to have your own software or send to a third party website. We can program items for you or you may program yourself. We are not looking to create competitors so we restrict outreach, acquisition, or advertising to new customers outside of your direct network.

Partnership: We can set up an order portal specific to your business. This is ideal if you or your employees need to quickly reorder company-branded cards at a negotiated discount, or your clients receive special deals through our partnership. We can ship directly to each individual. Order can be made for as little as one item, fully customized, with the same level of customer service as our retail sector.

This is a promotion for all new users purchasing Teams or Multi-Review+ to receive FREE tap products or highly discounted premium tap products with the purchase of an annual plan.

For example, if purchasing annual Teams for 10 users you qualify for 10 free custom plastic tap cards, one for each user with your logo and unique name on each. Or you can receive discounts up to 90% off on premium tap items like steel tap cards.

Multi-Review+ qualifies for free tap Google review items for your business.

If you intend on signing up, or have signed up within the past 30 days please email us at support@taptag.shop to receive this promotion. To learn more book a call or demo with us.

Tap Tag not working?

How to set up < Click here for directions to setup your Tap Tag.

1) How to scan your Tap Tag via tapping:

- iPhones scan from the very top center of phone, while Android devices scan from the center backside.

- The tag needs to be in the appropriate scan area for 1-2 seconds. 

- iPhones will not scan when locked, they must be unlocked.

- For androids, make sure NFC is turned ON in settings

- The “wiggle” method helps phones pick up the tag easier

View this page for more info and videos. https://taptag.shop/pages/how-to-claim-your-profile 

2) If still not scanning

- if you have an iPhone X, iPhone mini, iPhone 8, or iPhone 7 these phones are too old and do not have Tap abilities.

- Some lower-end androids do not have tap abilities You can find out by going to settings where bluetooth and wifi are located and seeing if there is an NFC toggle. If there is, you have tap, if there is not you may not have.

3) STILL not scanning

Before contacting us, please follow these steps to troubleshoot your Tap Tag.

- Download a free app called NFC Tools

(Android - https://tinyurl.com/Android-App-Store)

(Apple - https://tinyurl.com/NFC-Tools)

- Open, tap "Read" on the first screen. Tap the tap tag with smartphone/

If app reads, exit app and try tapping again. If not working off-app contact us for help. This is a very quick fix.

If app does not read, first review to step #1 to ensure proper technique. Try taking your case off as a test. If not reading with the app at all please contact us. We can help fix.