How to Set Up & How to Scan
Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.
Choose one of the on-screen options:
Option 1: Claim my Profile - If this is your first time setting up a profile.
Option 2: Merge my profile - If you have an existing profile and you have a second Tap Tag you want to link to your main profile.
Option 3: Link to my Organization - If you have an access code given to you by your company, this puts your profile under their management.
You can choose the free digital profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.
Choose a package to go to next step.
First enter an email/password so you can log back in to edit at any time.
Then, enter all the information you want to share with others when they tap your Tap Tag, including what they see when they save your contact. All information is optional. You will be able to sign in and edit at any time.
After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag.
You can test by retapping your Tap Tag to your own phone or to another.
There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.
Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.
Choose one of the on-screen options:
Option 1: Claim my Profile - If this is your first time setting up a profile.
Option 2: Merge my profile - If you have an existing profile and you have a second Tap Tag you want to link to your main profile.
Option 3: Link to my Organization - If you have an access code given to you by your company, this puts your profile under their management.
You can choose the free digital profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.
Choose a package to go to next step.
First enter an email/password so you can log back in to edit at any time.
Then, enter all the information you want to share with others when they tap your Tap Tag, including what they see when they save your contact. All information is optional. You will be able to sign in and edit at any time.
After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag.
You can test by retapping your Tap Tag to your own phone or to another.
There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.
Where to scan
iPhone Tips
On an iPhone, the NFC reader is located in the very top center of the phone, right behind the front-facing camera. The tag will scan from the frontside or backside of phone.
NFC is always on, starting at the iPhone XR and newer (2018)
The phone must be unlocked to scan, sometimes the always-on display of newer iPhones is deceiving, make sure the user unlocks phone otherwise it will not scan.
Where to Scan
Android Tips
Most Androids scan from the center-backside of the phone.
NFC can be toggled on/off in settings so be sure your NFC is turned on. This will be in settings next to bluetooth and wifi.
NFC defaults to on. Phone must be unlocked to scan.
View all Samsung NFC LocationsScanning Tips - The "Wiggle" method!
NFC Sticky Tags & Signs
Stick your tag to the bottom 1/3rd of your phone and tap it to others to share your information. Wiggle 2-3 times for best results.
Metal NFC Cards
The metal cards works from the backside of card only, since metal does block NFC. Use the Wiggle method for best scan.
NFC Bracelets
The NFC chip is where the white symbol is, rub or wiggle it over your phone NFC scanner to start setting up your band.
Cherry, Bamboo, & Plastic Cards
See TipsFrequently Asked Questions
I just received my Tap Tag - How to create my Tap Tag profile/Contact Card
1) Scan your Tap Tag for the first time to start setting up your account. Tap with smartphone or scan its QR code (if it has one)
2) Choose an option on the first screen you see.
Option 1: Claim my Profile now - Choose this option if you are managing your own account and profile (Recommended)
Option 2: I have an access code. Link to my company master account - Choose this option if your card was given to you by management and someone else will be managing your account for you. They would have given you an access code to enter.
Click continue
3) Choose which package works best for you. The free package is free and can be upgraded in the future. Paid packages are billed annually and will revert you to a credit card screen.
Click Continue
4) Add a username/password which allows you to sign in later to edit your profile.
Add the contact information you want to be shown on your profile. Hit the + signs to add more info.
Upload a profile picture. The picture will update upon saving.
Save your profile
5) View your new profile. You can click "Dashboard" at the bottom to view your dashboard, this allows you to edit your page further and manage your profile.
Thats it! Every scan of your Tap Tag will now show your live profile.
I am not sure how to scan my Tap Tag / Tap Tag not working
A large portion of this page will be dedicated to this question. Please scroll to find your type of product, then select to see more information like tips, videos, and more.
What is option 1) Claim my new profile
This is the start of setting up your new Tap Tag. By setting up your profile you will be walked through the steps of creating an account, a username, password, and adding your profile info like phone, email, websites, etc. Upon saving your account, your Tap Tag will now share your digital profile with others and allow them to download your contact card with the same info. Making this account also allows you to sign in later and edit your profile at any time, this will automatically update your Tap Tag.
What is option 2) Merge my profile with an existing account
This option is if you already have an existing account. For example if you purchased an NFC card a month ago and made your digital profile, now you just received your second purchase which is an NFC bracelet. You can merge your bracelet with your first account so all updates will update BOTH items at once, rather than being two seperate profiles/logins.
What is option 3) I have an access code, link my profile to my organization
This is only if your direct manager or HR has given you a code, if they did not mention a code whatsoever you will likely be selecting option one.
The access code is necessary if your corporation is paying for our premier package to manage, edit, and see analytics of your Tap Tag/profile. By entering their code, your Tap Tag and profile will now be managed by them. You will have one opportunity to add your info and set up your profile. Upon saving you will forfeit control to your employer and will have to contact them for edits.
Again, if you were not given an access code then select option one. It can always be linked up later if needed.
What is "Redirect URL" on the profile creation form?
This allows you to enter any website URL to direct your Tap Tag to. This option would bypass our profile and upon tap of your Tap Tag, send the recipient directly to your desired website, like maybe your Instagram profile, or your company website. Simply paste a website URL, and click "enable" to turn this feature on. Or leave it blank to serve your contact card (default)
This can be turned on/off at any time after you create your account.
I don't want the Tap Tag profile, how do I redirect my tag?
No problem at all. Maybe you're paying for a more advanced profile somewhere else, maybe you just want to share your instagram, or just your company website. This can be done from your dashboard.
We wrote an article on how to easily redirect your Tap Tag to any website
How do I link 2 or more Tap Tags to one profile?
When scanning a new tag you will select option 2. Take a look at your existing profile, the website url will look like mytt.ag/________. Copy the code at the end of your URL.
In option 2, you'll paste your existing profile code. Upon saving your new Tap Tag will merge with your existing account, so all updates impact all items.
Tell me more about the software (mytt.ag)
You can find all the information about our software on this page
Tell me more about NFC (near field communication)
NFC is a technology allowing short-range data transfer between devices. This transaction can be achieved up to about 3 inches between each piece of equipment. Having a phone with a case can slightly shorten this distance.
All of our products have this technology as do the majority of smartphones. This allows the data from your contact details within your Tap Tag to transfer to a smartphone from only a few inches away. This is a low-energy, speedy transfer and can be done infinite times.
Does Tap Tag have a referral program?
Yes! We payout 15% per eligible referral with 30-day cookie tracking. You can sign up for free here
Most smartphones that were released since 2018 have NFC by default. Check to see if your phone is compatible.
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