How to Set Up & How to Scan

Step 1: How to set up your profile

Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.

Option 1: Setup my Profile - Add credentials to create a new account

Option 2: I already created a profile - If you have an existing profile, you can simply login to merge your new item with an already-made profile

Option 3: Link to my company account - If you have an access code given to you by your company, this puts your profile under their management and unlocks all features.

Step 2: Choose a Package

You can choose the free starter profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.

Choose a package to go to next step.

Step 3: Create your profile

Add your content to the pre-made buttons. Use our advanced editor to add more widgets and content to your page.

Drag the buttons into position with the icon on the left of button, or delete the button with the icon on the right.

Click save when you are done.

Step 4: Done!

After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag. Your information is also automatically converted to the downloadable contact.

There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.

Step 1: How to set up your profile

Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.

Option 1: Setup my Profile - Add credentials to create a new account

Option 2: I already created a profile - If you have an existing profile, you can simply login to merge your new item with an already-made profile

Option 3: Link to my company account - If you have an access code given to you by your company, this puts your profile under their management and unlocks all features.

Step 2: Choose a Package

You can choose the free starter profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.

Choose a package to go to next step.

Step 3: Create your profile

Add your content to the pre-made buttons. Use our advanced editor to add more widgets and content to your page.

Drag the buttons into position with the icon on the left of button, or delete the button with the icon on the right.

Click save when you are done.

Step 4: Done!

After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag. Your information is also automatically converted to the downloadable contact.

There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.

Where to scan

iPhone Tips

On an iPhone, the NFC reader is located in the very top center of the phone, right behind the front-facing camera. The tag will scan from the frontside or backside of phone.

NFC is always on, starting at the iPhone XR and newer (2018)

The phone must be unlocked to scan, sometimes the always-on display of newer iPhones is deceiving, make sure the user unlocks phone otherwise it will not scan.

Where to Scan

Android Tips

Most Androids scan from the center-backside of the phone.

NFC can be toggled on/off in settings so be sure your NFC is turned on. This will be in settings next to bluetooth and wifi. 

NFC defaults to on. Phone must be unlocked to scan.

View all Samsung NFC Locations

Scanning Tips - The "Wiggle" method!

NFC Sticky Tags & Signs

Stick your tag to the bottom 1/3rd of your phone and tap it to others to share your information. Wiggle 2-3 times for best results.

Metal NFC Cards

The metal cards works from the backside of card only, since metal does block NFC. Use the Wiggle method for best scan.

NFC Bracelets

The NFC chip is where the white symbol is, rub or wiggle it over your phone NFC scanner to start setting up your band.

Cherry, Bamboo, & Plastic Cards

See Tips

Frequently Asked Questions

Our customer support is available Monday to Friday: 11am-9pm ESTAverage answer time: 24h
Email Us

Compatible Smartphones

Most smartphones that were released since 2018 have NFC by default. Check to see if your phone is compatible.

Check Compatibility

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