How to Set Up & How to Scan
Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.
Option 1: Setup my Profile - Add credentials to create a new account
Option 2: I already created a profile - If you have an existing profile, you can simply login to merge your new item with an already-made profile
Option 3: Link to my company account - If you have an access code given to you by your company, this puts your profile under their management and unlocks all features.
You can choose the free starter profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.
Choose a package to go to next step.
Add your content to the pre-made buttons. Use our advanced editor to add more widgets and content to your page.
Drag the buttons into position with the icon on the left of button, or delete the button with the icon on the right.
Click save when you are done.
After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag. Your information is also automatically converted to the downloadable contact.
There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.
Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.
Option 1: Setup my Profile - Add credentials to create a new account
Option 2: I already created a profile - If you have an existing profile, you can simply login to merge your new item with an already-made profile
Option 3: Link to my company account - If you have an access code given to you by your company, this puts your profile under their management and unlocks all features.
You can choose the free starter profile or upgrade to our "Pro" package which has more features. Click here to Compare Features of all packages.
Choose a package to go to next step.
Add your content to the pre-made buttons. Use our advanced editor to add more widgets and content to your page.
Drag the buttons into position with the icon on the left of button, or delete the button with the icon on the right.
Click save when you are done.
After saving, you will see your profile for the first time. This is what will be shown when someone taps your Tap Tag. Your information is also automatically converted to the downloadable contact.
There is a Dashboard Login link at the bottom of your profile if you ever need to log back in to edit your information.
Where to scan
iPhone Tips
On an iPhone, the NFC reader is located in the very top center of the phone, right behind the front-facing camera. The tag will scan from the frontside or backside of phone.
NFC is always on, starting at the iPhone XR and newer (2018)
The phone must be unlocked to scan, sometimes the always-on display of newer iPhones is deceiving, make sure the user unlocks phone otherwise it will not scan.
Where to Scan
Android Tips
Most Androids scan from the center-backside of the phone.
NFC can be toggled on/off in settings so be sure your NFC is turned on. This will be in settings next to bluetooth and wifi.
NFC defaults to on. Phone must be unlocked to scan.
View all Samsung NFC LocationsScanning Tips - The "Wiggle" method!
NFC Sticky Tags & Signs
Stick your tag to the bottom 1/3rd of your phone and tap it to others to share your information. Wiggle 2-3 times for best results.
Metal NFC Cards
The metal cards works from the backside of card only, since metal does block NFC. Use the Wiggle method for best scan.
NFC Bracelets
The NFC chip is where the white symbol is, rub or wiggle it over your phone NFC scanner to start setting up your band.
Cherry, Bamboo, & Plastic Cards
See TipsFrequently Asked Questions
I just received my Tap Tag - How to create my Tap Tag profile/Contact Card
Scroll to the top of this page to see how to set up using helpful screenshots.
I am not sure how to scan my Tap Tag / Tap Tag not working
A large portion of this page will be dedicated to this question. Please scroll to find your type of product, then select to see more information like tips, videos, and more.
What is option 1) Setup a new profile
Your Tap Tag comes pre-programmed with a ready-to-setup profile. Scan your Tap Tag then choose from on-screen options. If you do not know how to scan or need a refresher, scroll down to the next section.
Option 1: Setup my Profile - Add credentials to create a new account
What is option 2) I already created a profile
Option 2: I already created a profile - If you have an existing profile, you can simply login to merge your new item with an already-made profile
What is option 3) Link to my company account
Option 3: Link to my company account - If you have an access code given to you by your company, this puts your profile under their management and unlocks all features.
What is "Redirect URL" on the profile creation form?
This allows you to enter any website URL to direct your Tap Tag to. This option would bypass our profile and upon tap of your Tap Tag, send the recipient directly to your desired website, like maybe your Instagram profile, or your company website. Simply paste a website URL, and click "enable" to turn this feature on. Or leave it blank to serve your contact card (default)
This can be turned on/off at any time after you create your account.
I don't want the Tap Tag profile, how do I redirect my tag?
No problem at all. Maybe you're paying for a more advanced profile somewhere else, maybe you just want to share your instagram, or just your company website. This can be done from your dashboard.
We wrote an article on how to easily redirect your Tap Tag to any website
How do I link 2 or more Tap Tags to one profile?
When scanning a new tag you will select option 2. Simply login to auto-connect it to your account.
If you are apart of a teams organization and do not have an account, use the second tool to redirect manually. Simply view your main profile and in the web address type in the code that appears after mytt.ag/
Tell me more about the software (mytt.ag)
You can find all the information about our software on this page
Tell me more about NFC (near field communication)
NFC is a technology allowing short-range data transfer between devices. This transaction can be achieved up to about 3 inches between each piece of equipment. Having a phone with a case can slightly shorten this distance.
All of our products have this technology as do the majority of smartphones. This allows the data from your contact details within your Tap Tag to transfer to a smartphone from only a few inches away. This is a low-energy, speedy transfer and can be done infinite times.
Does Tap Tag have a referral program?
Yes! We payout 15% per eligible referral with 30-day cookie tracking. You can sign up for free here
Most smartphones that were released since 2018 have NFC by default. Check to see if your phone is compatible.
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